Global IT Infrastructure

We Are Building

Global IT Infrastructure Solutions

Delivering scalable, cost-optimized, and globally managed IT infrastructure services.

Powering Enterprise IT Globally

Solid Tech Global (STG) delivers end-to-end IT infrastructure services across multiple countries, helping enterprises optimize cost, extend lifecycle, and scale operations with confidence.

Global Footprint Operations spanning 180+ countries with distributed support teams and 260+ locations worldwide.
Cost Optimization Hybrid OEM + TPM support models designed to reduce operational costs by 30–50%.
Lifecycle Extension Extend infrastructure life by 3–7 years with tested spares and upgrade recommendations.

Our Core Services

Four specialized service pillars built to cover every dimension of enterprise IT infrastructure, globally.

Multi Vendor Support

MVS — Hybrid OEM + TPM Model

Managing enterprise infrastructure at optimized cost
Hybrid support model — OEM + TPM
Multi-location, multi-country support
Single point of accountability
Infrastructure buyback option
Aligns with transformation plan (2–5 years)
Flexible SLAs & Cross-platform OEM support
24x7
Support
250+
Engineers
Flexible
SLAs

Resource Management Services

RMS — One-Stop for System Integrators

One-stop solution for system integrators
L1 FE to L3 SME support coverage
Project-based deployment (3 months to 7 years)
Experience across 180+ countries
Quick deployment turnaround
Full compliance across all countries
100%
Compliance
75–80%
Conversion Rate
95%
Retention

Professional Services

PS — Global Deployment & Field Support

Hands & Feet Services with global coverage
Site Survey & end-to-end supply chain ownership
IOR (Import on Record) with full compliance
Global Installation & Warranty Support
Lift & Shift Services
Smart Hand Support
20+
OEM Support
24x7
Helpdesk
260+
Locations

Value Added Services

VAS — Lifecycle Extension & Optimization

Extend infrastructure life by 3–7 years
Performance review & upgrade recommendations
EOSL (End of Support Life) upgrades
Tested spares — 100% Genuine Parts
IT Asset Disposition (ITAD)
Cost savings through lifecycle extension
3–7yr
Life Extension
100%
Genuine Parts
90–95%
Repeat Customers

What Makes Us Strong

Our dedicated employees with 100% focus on customer satisfaction is the biggest strength for Solid Tech. Our history of 1900+ successful project executions with 540+ team members is an example in its own where we are heading towards.

Dedicated Team

Employees are key for every organization's growth and we are proud to have them. Our 540+ strong, globally distributed workforce brings relentless focus, deep expertise, and genuine commitment to every engagement.

Loyal Customers

Solid Tech has a best-in-class customer management team — our customer retention speaks it all. A ~99% retention rate is the ultimate validation of the trust our customers place in us, year after year.

Proven at Global Scale

Milestones that reflect our commitment to excellence, reliability, and growth.

0+
Successful Projects
0+
Assets under MVS
0%
Employee Retention
0+
Team Members

Built on Excellence

From a focused startup to a global IT infrastructure leader — the journey that shaped Solid Tech Global.

We started our journey with a prime focus to achieve the industry's best service deliveries for undertaken SLAs and provide extraordinary support experience to our customers. This approach helped us to expand our geographical reach all across the globe. Today, we are a proud organisation with wings spread across more than 110 countries.

"Our utmost priority to give customers an exceptional experience made us one of the world's best MVS providers, one of the most preferred OEM warranty service partners, and an ideal IT professional supplier."

We are an expert in system upgrades for enterprise-class assets — built on deep technical knowledge and a global support infrastructure that enterprises trust for their most critical operations.

We, at Solid Tech, thrive for continual excellence through an internal robust quality management system and by taking feedback from customers in a constructive way. A customer retention rate of ~99% is the testimony of our world-class service deliveries.

Our aspirations to provide the best services to our customers have enabled us to grow at a sustainable rate. Today we are a truly global organisation — agile, reliable, and always expanding our reach to serve enterprises better.

Frequently Asked Questions

Answers to common questions about STG's services, coverage, and capabilities.

STG provides global IT infrastructure support, resource management, and lifecycle services. We help enterprises optimize costs, extend infrastructure lifecycles, and scale operations with confidence across multiple countries through four core service pillars: Multi Vendor Support, Resource Management Services, Professional Services, and Value Added Services.
Multi Vendor Support (MVS) is a hybrid OEM and third-party maintenance model that reduces infrastructure costs while extending the life of enterprise IT assets. STG provides 24x7 support, flexible SLAs, a single point of accountability, and cross-platform OEM support across multiple locations and countries — aligning with your transformation plan over 2–5 years.
Yes, Solid Tech Global (STG) operates across multiple countries with distributed support teams, 260+ support locations, and direct experience deploying resources across 180+ countries. Our compliance-first model ensures seamless operations regardless of geography.
Resource Management Services (RMS) is a one-stop solution for system integrators offering L1 FE to L3 SME support coverage. Engagements range from 3 months to 7 years, with a quick deployment turnaround and full compliance across all countries. STG achieves a 75–80% conversion ratio and a 95% resource retention ratio.
STG's Professional Services include Hands and Feet Services, site surveys, end-to-end supply chain ownership, IOR (Import on Record) with full compliance, global installation and warranty support, post-deployment warranty services, Lift and Shift services, OEM coordination, and IT Asset Disposition — supported by a 24x7 helpdesk across 260+ global locations.
VAS helps enterprises extend the life of their existing infrastructure by 3–7 years, reducing the need for premature capital expenditure. STG provides EOSL (End of Support Life) upgrades, tested and 100% genuine spare parts, performance reviews, upgrade recommendations, and an infrastructure buyback option — delivering significant cost savings with a 90–95% repeat customer rate.

Get in Touch

Ready to optimize your IT infrastructure? Reach out to our global team.

Operations Global · 180+ Countries
Availability 24x7 · 260+ Locations

Ready to optimize your IT infrastructure? Our global team is available around the clock.

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